Question 1

how do I know if my order has been placed?

Accepted Answer

After you place an order you will be sent an order confirmation via email

Question 2

how do I track my package?

Accepted Answer

when your order has been shipped you will receive a shipping confirmation email with a tracking number

Question 3

I didn't receive an email confirmation?

Accepted Answer

If you did not receive an order/shipping confirmation email, check your spam folder. If you did not receive an email at all, please contact us immediately.

Question 4

how long until my order is delivered?

Accepted Answer

please expect 3-5 days until delivery and 1-2 weeks for international delivery

Question 5

any other questions?

Accepted Answer

message us under the "contact us" tab

Frequently asked questions

how do I know if my order has been placed?

how do I track my package?

I didn't receive an email confirmation?

how long until my order is delivered?

any other questions?